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Research Coordinator

Location: Arlington, VA
Date Posted: 11-27-2018
Research Coordinator
Hanover Research
 
The Role
The Research Coordinator will administer a subset of the more than 2,000 surveys Hanover launches per year. The coordinator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. This position will report directly to both the Survey Research Manager.
 
About Hanover
Hanover Research is a global research and analytics firm that provides high quality, custom research through an annual, fixed-fee model for clients in the corporate, education, and healthcare sectors.  Founded in 2003 and headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account professionals to deliver a robust service infrastructure that is revolutionary in its combination of flexibility and affordability. The core capabilities that drive Hanover’s research engine include primary research, secondary research, data analysis, and grant development. By enthusiastically fostering an environment of respect, encouragement, and support, we empower our clients and employees to seize opportunities for growth, impact, and advancement.
 
As the second fastest growing market research firm worldwide, Hanover has been recognized as a 2017 American Marketing Association Gold Top 50 Firm and Gold Global Top 50 Firm and a 2015 Washington Business Journal 50 Fastest Growing Company.

 
Responsibilities
  • Develop survey samples and administration protocol;
  • Estimate survey costs;
  • Program surveys into Hanover Research's survey platform;
  • Monitor data collection to ensure all surveys are performing at optimum levels;
  • Coordinate survey launch logistics and troubleshoot as needed;
  • Process survey incentives
  • Quality control online survey questionnaires
  • Manage participant questions.
 
Desired Skills and Attributes
  • Consummate attention to detail;
  • Expert in organizing and prioritizing;
  • Apt problem solver;
  • Highly responsive to requests and able to balance competing demands;
  • Ability to work under pressure and multitask in a fast-paced environment;
  • Ability to work quickly and independently with minimal guidance or oversight;
  • Excellent interpersonal and communication skills;
  • Extremely strong and demonstrable work ethic;
  • Ability to deal constructively with feedback and critique.
The following experience is preferred but not required: 
  • Experience in a research role (academic or professional);
  • Experience designing, administering, and/or analyzing surveys.


Education Requirement
Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered. Bachelor's degree not required.
 
Experience Requirement
1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel and database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.


Location
Arlington, VA
 
Benefits
  • Base salary
  • 401(K) employer matching program
  • Comprehensive health and dental benefits package
  • Potential for remote work opportunities
  • Advancement and management opportunities
  • Community service opportunities
 
If you are interested in the prospect of working for a dynamic, growing company, we encourage you to submit your cover letter, resume, and a relevant professional writing sample (proposal, professional correspondence, or similar business sample) at:
http://careers.hanoverresearch.com/current-openings/
 
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
 
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